We strongly recommend that you double check your email address when you make a purchase. If not, we suggest you send out the wrong email address & correct email address & order numbers to our support team, we will help you modify it and send you a registration code.

Your license entitles you to free installation of all program updates; to obtain new registration data, please contact our support team.

Typically, the code will be sent to your email inbox within 2 hours. Please check your mailbox, including your SPAM folder; make sure your payment was successful. If everything is ok, please contact us and include your order details. Our support staff will respond.

В целом полученный вами регистрационный код верен. Проверьте следующие пункты и зарегистрируйте его еще раз. 1. Вы загрузили правильный продукт и продукт обновлен до последней версии. Вы можете зайти на сайт и загрузить последнюю версию в любое время. Если у вас все еще есть проблема, пожалуйста, свяжитесь с нами и укажите детали вашего заказа.

We deliver products electronically. After successful purchase, we will send you a confirmation email which contains license key.

Sorry, unfortunately, we do not offer such a license, but our programs allow you to assess the possibility of data recovery by displaying the contents of files that can be recovered before purchase.

We do have discount for non-profit institutions, like school, army, and welfare institution, as well as the disabled. If you are in a non-profit institution or a disabled person, please send an email to support@minitool.com, which contains the related information of the institution or your situation as well as the exact version of the program you are interested, and then we will show you instructions to getting the discount.

You can download the programs for free to get acquainted with them. The programs let you assess the possibility of recovering data by displaying the contents of the files that may be recovered. However, recovered files can be saved on the carrier of your choice only after you buy the registration key for the program.

We do have a 30-day Money Back Guarantee for all products. If there is no solution after analyzing your problems, you'll be entitled a refund. Please review our refund policy via Conditions of Return of Funds

Sales Questions

Retrieve Key

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Frequently Asked Questions

Yes, it is possible to recover deleted files if they have not been overwritten by new data.

Stop using the disk (create an image) as soon as the files have been deleted and use the professional data recovery software RS File Recovery to recover the deleted files.

This greatly depends on the capacity of your hard drive and your computer's performance. Basically, most of hard disk recovery operations can be performed in about 3-12 hours HDD 1TB in normal conditions.

If the file does not open, it means that the file was damaged or corrupted before recovery.

Use "Preview" to evaluate the quality of the recovered file.

When you try to access the drive, you get the message "Drive is not accessible" or "You need to format the partition drive"

Your disk structure is corrupted.

In most cases, the data may still remain available. Just run the data recovery software and scan the desired partition to get it back.

Please use free versions of programs with which you can analyze the storage and view the files available for recovery.

You can save them after purchasing the program - you won't need to scan it again.

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